How to
Talk About Leadership Succession Planning
by Richard M. King, President & CEO, Kittleman & Associates
As 56% of the current nonprofit executive directors
step down over the next 5 years*, why is it so difficult
for organizations to face the issue head-on?
A Familiar Scene
It was shortly after he attended a conference panel
discussion on leadership succession planning that Dave,
the executive director of a social service agency for
nine years, decided to broach the subject with his Board
chair, Phyllis. Not that he had any plans to leave; things
were going extremely well. Given the conference presentation,
he simply began to realize the vulnerability of his agency
should he not be there. The next time he and Phyllis
had their routine monthly face-to-face briefing, Dave
concluded the meeting by suggesting, "I think we
need to start talking about a succession plan for the
agency". Phyllis nearly fell off her chair. "Are
you leaving?" she asked in a panicked voice. "What’s
going on?" And even though she regained her composure
as Dave assured her of his true intentions, Phyllis went
home that evening and confided in her husband that Dave
was on his way out.
The reaction Phyllis experienced is a very human reaction.
In fact, if the roles were reversed, where Phyllis had
been the one to attend the conference and she had come
back and suggested to Dave at their briefing that "I
think we need to start talking about a succession plan
for the agency", Dave might have been the one to
tell his wife that he was on his way out.
So how do you begin a conversation about leadership
succession without raising suspicions or causing undue
alarm? There is a way.
It’s Part of Planning
In all organizations a dynamic exists between the governing
board and management, which is generally manifested in
the working relationship between the board chair and
the chief executive. It is not atypical for the chair
and the CEO to discuss privileged, sensitive and often
confidential issues before such topics are shared with
the governance or management groups. Leadership succession
planning is one of these topics. Notwithstanding the
divergence of professional opinion about whether leadership
succession planning is the responsibility of the board
of directors (since they hire the CEO) or of the chief
executive (since management development is the domain
of the executive director), I think leadership succession
planning is the result of a strong partnership in which
the chair and the CEO play a significant role as both
catalyst and creators of an effective planning process.
To me, it matters not who first puts the issue on the
table, but rather whether both are committed to the effort
it will require to establish a viable plan for the organization.
CEO Initiative
In my experience, it is better for the CEO to approach
the topic by posing a simple question to the chair: "If
I get hit by a bus, what happens to the agency?" While
a sudden, unplanned CEO departure is only one important
reason to develop a succession plan, it is certainly
more palatable to address than other scenarios (like
what happens if the CEO announces that he or she has
accepted another position and will leave in 30 days).
In fact, this hit-by-a-bus scenario is where many current
leadership succession plans start (and unfortunately
most end there as well). Once that particular scenario
is open for discussion, other scenarios will likely come
up and be added to the conversation. Then it is up to
the CEO and board chair to spearhead an effort to design
a unique plan. I say unique because every nonprofit leadership
succession plan will be an original plan, relevant and
applicable only for that particular organization.
Most nonprofits are at a loss when it comes to knowing
where to begin in the succession planning process. Learning
opportunities are limited due to issues of cost and relevance.
However, resources such as Kittleman’s Seven Steps
to Leadership Transition PlanningTM hope to fill the
gap. See our website for more information.
*The Annie E. Casey Foundation, "Change Ahead:
The 2004 Nonprofit Executive Leadership and Transition
Survey" (2004)
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